Is there really no credit card required for the trial?+
None. Start your 14-day trial and only add a card if you decide to stay.
Why is loci cheaper than GlossGenius, Vagaro and the rest?+
Because the subscription is the only thing we charge for. No add-ons, no marketplace commission on new clients, no contract, and we pass Stripe's processing rate through without a markup. The product has to be good enough that you stay; the price is not what keeps you.
What does "per location" mean on Brand?+
$99 a month for each active location. Two locations are $198, five are $495. Archive a location and the next invoice drops; add one and it is prorated. Ten or more, talk to us.
What’s included vs what costs extra?+
Everything is included on every plan: booking, payments, forms, memberships, gift cards, loyalty, marketing, the client portal, reports. Solo hides the team tools one person has no use for. Reminders and campaigns go by email; texting from loci is coming soon.
How does payment processing work?+
Stripe processes every payment at its own rate: 2.9% + 30¢ online and 2.7% + 5¢ on the card reader. loci adds nothing on top. We make our money on the subscription, not on your sales.
Can I switch plans?+
Any time, from Settings. The change applies right away and the next invoice is prorated.
Is there an annual price?+
Yes. Pay for the year and get two months free: $190 for Solo, $490 for Team, $990 per location for Brand.
Can I import my clients from GlossGenius, Vagaro, Square, Fresha or Booksy?+
Yes. Export your clients from any of them and the importer recognizes the file. Every plan includes it.